How are you attempting to access EBSCO?
1. Through a link from the library's catalog, Spartan Search
-
Option 1: If you are encountering an error message, please report the issue to the library.
-
Option 2: If you are on the EBSCO platform, make sure you are authenticated with Aurora University. You should see Aurora University and/or Phillips Library logos on the website. If not, you may need to log in. Look for an option that says "Sign in via your Institution", or use this link to access it directly. Then, search for Aurora University and log in using your OKTA credentials.
2. Through a link from the library's A–Z Databases page
3. From a link outside the library’s website (e.g., Google Scholar or an online resource)
-
Try logging into another AU service, such as your student email or Brightspace, to refresh your authentication.
-
If you use saved passwords, check your browser’s settings to confirm that your library login credentials are correct.
-
Restart your browser or computer, or try clearing your browser’s cache and cookies. (You can search for specific instructions based on the browser you’re using.)
-
Try using Firefox—AU webpages are optimized for this browser.
