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Answered By: Stephanie Licko
Last Updated: Mar 05, 2018     Views: 3

There are a lot of ways to get into contact with a librarian.  Here are some of your options:

Use the Chat Feature.

On many Phillips Library webpages you will find either the Chat button (which will tell you if chat is online or offline) or the Ask Us button, both will launch the chat feature in a new window.  Chat will instantly connect you with a librarian at Phillips Library. If chat is offline you will be given the option to email a question for librarians to review and respond to when chat next becomes available.

Give us a Call, Text or Email.

You can find our contact information, including our phone and text number and email addresses, on the library's homepage and on our library information page. 

Ask for a Librarian at the Main Desk

If the library is open, a librarian is on duty.  Ask the student worker at the main circulation desk for assistance, and a librarian will be able to sit down with you and provide research help.

Schedule an Appointment with a Librarian.

For help with research you can schedule an appointment with a librarian for either one-on-one meetings or small group projects.  You can meet with a librarian either in person at the Phillips Library on Aurora University's main campus, by phone or meet virtually using Google Hangouts.  You can find the form to request an appointment located here on our Help Page.  Please allow 72 hours for a response.  For help with writing a paper, citation styles and formatting, or tutoring, please contact the AU Academic Support Center (ASC).