Q. How can I talk with a librarian?

There are a lot of ways to get in contact with a librarian. Librarians are here to help with your research. 

Here are some of your options:

Use the Chat Feature.

On many Phillips Library webpages you will find either the Chat button (which will tell you if chat is online or offline) or the Ask Us button. Both will launch the chat feature in a new window.  Chat will instantly connect you with a librarian at Phillips Library. If chat is offline, you will be given the option to submit your question for librarians to review and respond to via email when they are next available.

Submit a Question.

Submit a question form for a librarian to answer when they are next available. The response will come to your email. This is perfect for when the library is closed.

Give us a Call, Text or Email.

You can find our contact information, including our phone and text number and email addresses, on the library's homepage and on our library information page. 

Call:  630-844-7534
Text: 630-796-7615

Schedule an Appointment with a Librarian.

You can schedule an appointment with a librarian to work together on your research. You can meet with a librarian in person at the Phillips Library on Aurora University's main campus or via Zoom. You can schedule a meeting with a librarian or a tutor through Academic SupportNet. Simply select the Research with a Librarian schedule.

Ask for a Librarian at the Main Desk

If the library is open, a librarian is on duty.  Ask the student worker at the main circulation desk for assistance, and a librarian should be able to help. For more involved research help, consider scheduling an appointment.

Note that librarians help with finding materials. For help with writing a paper, citation styles and formatting, or tutoring, please get in touch with the AU Academic Support Center (ASC).