Appointment Policy





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Appointments can be made up to 2 weeks in advance. Students are allowed 2 appointments per week per type (writing, science, math) for a maximum of 2 hours per week. Drop-in services such as Math Lab, recitation or participation in a PASS are not counted toward this total.

Length of Appointments

Appointments are scheduled on the hour and half hour. Appointments are 25 or 50 minutes in length which allows for staff to complete the required paperwork in between appointments.

Wait List

If an appointment is not available at a desired time, students may sign up for the waiting list. If an appointment cancels or is marked as missed, students on the waiting list will be notified via text or email that a time slot has opened up.  The notified student must then log on to and schedule the appointment.  If the appointment slot is shown as not available, it means someone else also received the wait list message and has already schedule a new appointment.  Appointments are scheduled on a first come first served basis.

Questions? Contact the ASC

When button says "Chat Offline"

  1. Call the ASC  630-844-5520
  2. Text (only) 630-447-9187

Main Office Hours

The main office for the Academic Support Center is located in the southeast corner of Phillips Library on the first floor.  Administrative office hours are:

Summer Term            8am - 4:30pm

Fall Term                    8am - 8pm Monday through Thursday
                                   8am - 5pm Friday
                                   9am - 2pm Saturdays (beginning 9/22)